Pricing

Two parts. One simple bill.

Team covers your seats and Kixo tokens — how much your team can talk to the agent. Project covers your traffic — MAU and events for each app you instrument.

Team

Kixo tokens — how much you talk to the agent.

Tokens fuel chat answers, dashboards, drafted campaigns. Daily grants stack. Top-ups available on every plan.

Free

$0forever
  • Daily grant+5 tokens / day
  • Base tokensDaily only
  • Top-upsPay as you go
  • SeatsUp to 2
  • AI tierTier 2 (cheap)
Get started

Forever free. Upgrade any time.

Sign-up bonus

Promo

$0for 3 months
  • Sign-up tokens100, one-time
  • Daily grant+5 tokens / day
  • Top-upsPay as you go
  • SeatsUp to 5
  • AI tierTier 4 (everything)
Claim promo

Sign up by May 31, 2026. Auto-downgrades to Free after 3 months.

Business

$25/mo (base)
  • Base tokens100 / 200 / 400 / 1k / 2k / 4k / 10k
  • Daily grant+5 tokens / day
  • Top-upsPay as you go
  • Seats5 included, overage up to 50 ($8.99 / seat)
  • AI tierTier 4 (everything)
Start Business

Cancel any time. SSO available on annual plans.

Project

MAU & events — your project's traffic.

Per-project pricing. Slide between volume tiers and the price updates instantly. Overage is metered, never blocking.

Free

Get started, no credit card.

$0/mo

1k MAU · 200k events / mo

  • Full Kixo agent — analytics, funnels, alerts
  • 1,000 MAU · 200k events / mo
  • Community support
Start free
Most popular

Pro

Growing apps with steady traffic.

$150/mo

10k MAU · 2.50M events / mo

  • Everything in Free
  • Funnels, cohorts, A/B tests, feature flags
  • 250 events per MAU included
  • Push, email & in-app campaigns
  • Email support
Choose Pro

Max

High-scale products with replays + flags.

$500/mo

50k MAU · 20M events / mo

  • Everything in Pro
  • Session replays + heatmaps
  • 400 events per MAU included
  • Advanced anomaly detection
  • Priority support
Choose Max

Enterprise

200k+ MAU, custom data residency.

Talk to us
  • Custom MAU & events
  • SSO/SAML, audit logs
  • Data residency (EU / US / custom)
  • Dedicated success engineer
  • SLA & DPA
Talk to sales

Need a custom volume? sales@kixo.io.

Common questions

The short answers.

Why two prices — Team and Project?

Because they scale on different things. Team scales with how often your humans talk to Kixo (tokens, seats). Project scales with how much traffic your app sends in (MAU, events). Splitting them keeps the bill predictable as either side grows.

What counts as a token?

Roughly one substantive agent answer or one shipped action. Reading a dashboard you already built is free.

What happens if I exceed my MAU or events?

Nothing breaks. Overage is metered and billed at the next tier's unit price. We notify you at 80% and 100% so you can choose to upgrade.

Can I run multiple projects on the same Team plan?

Yes. Team seats and tokens are organization-wide. Each project carries its own MAU/events plan.

Where is my data stored?

By default, US (AWS us-east-1). EU residency (eu-central-1) is available on Business and Enterprise plans. Custom regions and self-hosted options ship under Enterprise.

GDPR, DPA, security?

Yes. We sign DPAs on every paid plan, support SCCs for international transfers, and run encryption in transit (TLS 1.2+) and at rest (AES-256). SOC 2 Type II is in progress — write security@kixo.io for the latest report.

Refunds & cancellation?

Cancel any time from the workspace. We refund unused months on annual plans, prorated.